June 15, 2022
Major flooding has caused damage to roads and facilities in Yellowstone National Park.
Starting June 22 at 8 am, visitors can ONLY enter and exit the park at the East, South, and West Entrances via the Alternating License Plate System.
• Visitor travel is restricted to the southern part of the Grand Loop Road and the East, South, and West Entrance Roads.
• Facilities and services are limited. Hours and availability could change at any time.
Travelers with plans to visit Yellowstone are encouraged to monitor the situation via the Park Roads website [https://www.nps.gov/yell/planyourvisit/parkroads.htm]. Additional updates may be found at the Yellowstone National Park website [https://www.nps.gov/yell/learn/news/newsreleases.htm].
The safety of our customers is always of the utmost importance to us. For questions or concerns regarding existing bookings for travel to this region within the next seven days, please call our Customer Service team for assistance.
Travelers currently in destination: 800.848.9118
Travelers departing within the next seven days: 800.247.4958
Reservations Sales/Customer Service Teams are experiencing extremely high call volume related to a large number of airline flight cancellations, flight schedule changes and flight delays due to weather, air traffic control and airline labor issues.
Please do not contact us using multiple devices or send multiple email messages since this increases phone volume and overall response times. Our peak volume days are Monday and Tuesday so contact us Wednesday-Saturday whenever possible to reduce phone volume.
We are currently assisting customers traveling in the next seven days in date departure order as top priority. If you are not traveling in the next seven days, book online or try our online self-service options as an alternative to waiting on hold, especially for routine information and services, to help us serve you faster and reduce phone volume. For a menu of self-service options, contact us.
Thank you for your patience and understanding.
Weather events are causing travel disruptions, including numerous flight cancellations.
Severe weather is impacting many areas of the Continental United States, particularly the East Coast, Gulf Coast and Midwest. These weather events, combined with high travel volume, are causing travel disruptions, including numerous flight cancellations. As a result, our call center is currently experiencing extended hold times. We are focusing efforts on those planning to travel in the next seven days. If your travel is planned for a later date, please try again later. For fastest service, we recommend booking online. Thank you for your patience while we work to address this situation.
For information on local weather conditions, please visit weather.gov
The safety of our customers is always of the utmost importance to us. For questions or concerns regarding bookings for travel to this region within the next seven days, please call our Customer Service team for assistance.
Vacations currently in destination: 800.848.9118
Vacations departing within the next seven days: 800.247.4958
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