The following was prepared by Trip Mate
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Cruise Protection Plan
Important Note: Our travel protection plans cover cancellations related to COVID-19, including government imposed travel bans or other travel restrictions. We highly recommend a travel protection plan for such conditions.
Travel protection is available with Cancel-For-Any-Reason (CFAR) features for cancellation or changes made prior to vacation departure. These plans, which must be purchased at time of booking, include a non-insurance Cancellation Fee Waiver provided by Journese. Travel Protection Plan payments are not refundable except as provided in the plan documents. Travel Protection Plan cannot be purchased with a Future Travel Credit (FTC). Journese offers two options for the waiver:
These extensive travel protection plans, which must be purchased at time of booking, offer insurance benefits underwritten by United States Fire Insurance Company, non-insurance assistance services provided by Generali Global Assistance, and a non-insurance cancellation fee waiver provided by Journese (should travelers need to change or cancel their trip purchased through Journese prior to departure for any reason). Plans are designed to meet travelers’ needs at an affordable price.
Travel Advisor Commission Protection Included
Travel advisor commission is protected 100% with Cancel for Any Reason – Future Travel Credit (FTC) and with Cancel for Any Reason - Cash Back at no additional fee. Protection plan coverage (FTC or Cash Back) must be included for all travelers on the booking and be paid in full with initial deposit/payment for your trip. The booking must be paid in full at time of cancellation and must be cancelled in full to receive commission protection. Claims for commission must be made via email within 10 business days of cancellation for plans purchased on or after 03/11/2020. Any travel agency fee is not protected with either Cancel for Any Reason protection plan option, and will be refunded back to the client. All offers and programs subject to change or cancellation without notice.
CANCELATION OR CHANGE FEE WAIVER FEATURES INCLUDE:
Journese requires notice of cancellation. This only refunds those Travel Arrangements purchased from Journese and refunds cannot exceed $10,000 per person. The Journese Cruise Vacation Protection Plan Plus provides coverage for cruise vacation packages.
Journese Future Travel Credits (FTC) are non-refundable, non-transferrable, valid for one year from date of issue (but no later than 15 months from the date your Journese Travel Arrangements were cancelled) and may not be redeemed for cash.
POST-DEPARTURE TRAVEL PROTECTION BENEFITS INCLUDE:
General Global Assistance (non-insurance assistance services, which include travel, medical, business and concierge services).
For additional information, view Journese Travel Protection Plan Cancel for Any Reason – Voucher and Cancel for Any Reason – Cash Back Plan Documents.
|Per Adult Vacation Package Rate Tiers
(18 years and older)
(18 years and older)
|FUTURE TRAVEL CREDIT (FTC) Plan||Cash Back Plan|
|REGULAR SEASON||HOLIDAY TRAVEL*||REGULAR SEASON||HOLIDAY TRAVEL*|
|0 - $,1999.99||$99||$159||$239||$299|
|$2,000 - $2,999.99||$99||$209||$299||$349|
|$3,000 - $3,999.99||$99||$279||$379||$439|
|$4,000 - $4,999.99||$99||$299||$399||$459|
|$5,000 and above||$99||$329||$429||$499|
|Vacation package coverage rate tier determined by total package price divided by number of adults (18 years and older) on booking. For children ages 2-17: FTC Plan - rates are the same as adult rates for Regular Season and Holiday Travel; Cash Back Plan – rates are 50% savings off adult rate for Regular Season and Holiday Travel.|
*2020 HOLIDAY TRAVEL DEPARTURE DATES: Dec. 19 – 31
*2021 HOLIDAY TRAVEL DEPARTURE DATES: Feb. 12 – 15, April 2 – 10, July 3 – 5 and Dec. 18 – 31
*2022 HOLIDAY TRAVEL DEPARTURE DATES: Feb. 18 – 21, April 15 – 23, July 3 – 5 and Dec. 17 – 31
Plan costs are for the full travel protection plan, which consists of insurance benefits underwritten by United States Fire Insurance Company, non-insurance assistance services provided by Generali Global Assistance, and a non-insurance cancellation or change fee waiver provided by Journese. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate.
Cancellation and Change Fee Waivers are provided by Journese, are not insurance, and are not underwritten by United States Fire Insurance Company.
Insurance benefits are underwritten by United States Fire Insurance Company under form series T210 et. al. and TP-401 et. al.
Non-insurance assistance services are provided by Generali Global Assistance and Global Xpi Medical Records Services are provided by Trip Mate
All Plan benefits are administered by the Producer: Trip Mate, Inc.** (**in CA & UT, dba Trip Mate Insurance Agency, California license number 0805270) 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, 1-833-297-2255. Email firstname.lastname@example.org. Consumers in California may contact: California Department of Insurance Hotline 1-800-927-4357. Consumers in Maryland may contact: Maryland Insurance Administration 1-800-492-6116 or 410-468-2340.
Please Note: This advertisement does not constitute or form any part of the Travel Protection Plan or any other contract of any kind. Plan benefits, limits, and provisions may vary by state/jurisdiction and not all coverage is available in all states/jurisdictions. The above bullets outline the plan benefits and are not intended as a comprehensive listing of coverage; view the Plan Documents, which includes complete plan details, including benefits and coverage limitations and exclusions.
For Residents of NY Only: The Part A non-insurance Cancellation Fee Waiver may be purchased separately from Part B of the Travel Protection Plan. Contact Journese at 800.442.9244 in order to purchase the Cancellation Fee Waiver separately.
Insurance benefits in the Travel Protection Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions.
Journese is not an insurer and does not have any liability for any coverage amounts. As a travel retailer, Journese is not qualified or authorized to answer technical questions about the benefits, exclusions or conditions of any of the insurance coverages in the plan or to evaluate the adequacy of your existing insurance coverage. Journese and its employees may offer and disseminate travel insurance under the direction of Trip Mate. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this plan with your existing life, health, home, and automobile insurance policies. If you have any questions about this coverage, contact Trip Mate at 1-833-430-3653. Purchasing a travel protection plan is not required in order to purchase any other products or services offered by Journese.
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