Travel Protection Plans

FOR CRUISE PROTECTION PLAN OPTION, CLICK BELOW:
Cruise Protection Plan

Important Note: Our travel protection plans cover cancellations related to COVID-19, including government imposed travel bans or other travel restrictions. We highly recommend a travel protection plan for such conditions.

Travel protection is available with Cancel-For-Any-Reason (CFAR) features for cancellation or changes made prior to vacation departure. These plans, which must be purchased at time of booking, include a non-insurance Cancellation Fee Waiver provided by Journese. Travel Protection Plans payments are not refundable except as provided in the plan documents. Travel Protection Plan cannot be purchased with a Future Travel Credit (FTC). Journese offers two options for the waiver:

• Cancel for Any Reason – Future Travel Credit (FTC): for this more affordable option, compensation is paid in the form of credit for future travel with Journese, valid for one year from date of issue, less the cost of the travel protection plan
• Cancel for Any Reason - Cash Back: refunds in the original form of payment (cash, check or credit card), less the cost of the travel protection plan

These extensive travel protection plans, which must be purchased at time of booking, offer insurance benefits underwritten by United States Fire Insurance Company, non-insurance assistance services provided by Generali Global Assistance, and a non-insurance cancellation fee waiver provided by Journese (should travelers need to change or cancel their trip purchased through Journese prior to departure for any reason). Plans are designed to meet travelers’ needs at an affordable price.

Travel Advisor Commission Protection Included
Travel advisor commission is protected at no additional fee with both plan options. With Cancel for Any Reason – Future Travel Credit (FTC), travel advisors receive the greater of $200 or 10% of their original commission, not to exceed the original commission amount. Cancel for Any Reason - Cash Back includes 100% commission protection. Commission Protection is paid once per trip plan purchased. Protection plan coverage (FTC or Cash Back) must be included for all travelers on the booking and be paid in full with initial deposit/payment for your trip. The booking must be paid in full at time of cancellation and must be cancelled in full to receive commission protection. Claims for commission must be made via email within 10 business days of cancellation for plans purchased on or after 03/11/2020. Any travel agency fee is not protected with either Cancel for Any Reason protection plan option, and will be refunded back to the client. All offers and programs subject to change or cancellation without notice.

CANCELATION OR CHANGE FEE WAIVER FEATURES INCLUDE:

• Cancel/Change for Any Reason - FTC: You receive reimbursement in Journese travel credit for future travel for all unused non-refundable Journese travel arrangements if you cancel or change your trip prior to departure.
• Cancel/Change for Any Reason - Cash Back: You receive reimbursement in cash/original form of payment for all unused non-refundable Journese travel arrangements if you must cancel or change your trip prior to departure.
• Any remaining balance on the reservation will be refunded in cash or by credit card.

Journese requires written notice of cancellation. This only refunds those Travel Arrangements purchased from Journese and refunds cannot exceed $10,000 per person. The Journese Cruise Vacation Protection Plan Plus provides coverage for cruise vacation packages.

Journese’ Future Travel Credits (FTC) are issued in the names of the passengers in the original reservations and are and are non-refundable, non-transferrable, valid for travel within one year from date of issue and may not be redeemed for cash.

POST-DEPARTURE TRAVEL PROTECTION BENEFITS INCLUDE:

• Trip Interruption can reimburse expenses for unused non-refundable land travel arrangements, plus additional transportation costs paid, if you interrupt your trip for a covered reason (subject to a maximum benefit amount that is the lesser of your Trip Cost or $10,000 per person).
• Pre-Existing Medical Condition Exclusion Waiver when plan is purchased with your initial deposit/payment for your trip, provided you are not already disabled from travel at time of purchase.
• $25,000 Accident & Sickness Medical Expense Benefit can cover medical expenses incurred during your trip (including up to $750 for emergency dental expenses). *
• $50,000 Emergency Medical Evacuation, Medical Repatriation and Return of Remains Coverage. *
• $1,000 Baggage and Personal Effects.
• $750 Trip Delay (maximum of $150 per day). *
• $750 Missed Connection (three hours or more).
• $250 Baggage Delay.
• $25,000 Accidental Death and Dismemberment.
  Note: all above figures are maximum benefit amounts.

* ENHANCEMENT TO COVERAGE! For travelers going to Cambodia who purchase the Journese Travel Protection Plan, supplemental coverage, at no additional cost, details may be found here: http://tripmate.com/wpUF417B

General Global Assistance (non-insurance assistance services, which include travel, medical, business and concierge services).

For additional information, view Journese Travel Protection Plan Cancel for Any Reason – Voucher and Cancel for Any Reason – Cash Back Plan Documents.

** 2022 HOLIDAY TRAVEL DEPARTURE DATES: April 15 – 23, July 3 – 5 and December 17 – 31

** 2023 HOLIDAY TRAVEL DEPARTURE DATES: February 17 – 20, April 1 - 9, June 30 - July 4 and December 16 – 31

Plan costs are for the full travel protection plan, which consists of insurance benefits underwritten by United States Fire Insurance Company, non-insurance assistance services provided by Generali Global Assistance, and a non-insurance cancellation or change fee waiver provided by Journese. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate.

Cancellation and Change Fee Waivers are provided by Journese, are not insurance, and are not underwritten by United States Fire Insurance Company.

Insurance benefits are underwritten by United States Fire Insurance Company under form series T210 et. al. and TP-401 et. al.

Non-insurance assistance services are provided by Generali Global Assistance and Global Xpi Medical Records Services are provided by Trip Mate

All Plan benefits are administered by the Producer: Trip Mate, Inc. *** (*** in CA & UT, dba Trip Mate Insurance Agency, California license number 0805270) 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, 1-833-297-2255. Email claimssupport@tripmate.com. Consumers in California may contact: California Department of Insurance Hotline 1-800-927-4357. Consumers in Maryland may contact: Maryland Insurance Administration 1-800-492-6116 or 410-468-2340.

Please Note: This advertisement does not constitute or form any part of the Travel Protection Plan or any other contract of any kind. Plan benefits, limits, and provisions may vary by state/jurisdiction and not all coverage is available in all states/jurisdictions. The above bullets outline the plan benefits and are not intended as a comprehensive listing of coverage; view the Plan Documents, which includes complete plan details, including benefits and coverage limitations and exclusions.

For Residents of NY Only: The Part A non-insurance Cancellation Fee Waiver may be purchased separately from Part B of the Travel Protection Plan. Contact Journese at 800.442.9244 in order to purchase the Cancellation Fee Waiver separately.

Insurance benefits in the Travel Protection Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions.

Journese is not an insurer and does not have any liability for any coverage amounts. As a travel retailer, Journese is not qualified or authorized to answer technical questions about the benefits, exclusions or conditions of any of the insurance coverages in the plan or to evaluate the adequacy of your existing insurance coverage. Journese and its employees may offer and disseminate travel insurance under the direction of Trip Mate. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this plan with your existing life, health, home, and automobile insurance policies. If you have any questions about this coverage, contact Trip Mate at 1-833-430-3653. Purchasing a travel protection plan is not required in order to purchase any other products or services offered by Journese.