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Privacy Statement

This Privacy Statement applies to the website Journese.com, and governs its data collection, usage and services. This Privacy Statement discloses how we collect, protect, use and share information gathered about you on our website.

California Consumer Privacy Act (CCPA) Rights

Starting January 1, 2020 California consumers have new privacy rights to their personal information (PI) including the right to not be discriminated against for exercising any of these rights. You can request:

  • a copy of your PI (subject to statutory exceptions) that we collected in the past 12 months including a disclosure of the categories of PI collected, sold and shared for a business purpose;
  • to delete PI we collected from you unless we need to keep it for certain reasons. For example, if you are traveling we need your PI and itinerary information to provide the services you purchased.
  • to opt-out of the sale of your PI if we sell it (which we do not).

You can request your information twice in a 12-month period. We must respond and provide your information within 45 days unless we inform you that we need more time in which event we will have 90 days to respond.

To exercise your privacy rights, contact us at privacy@pleasant.net. To designate someone to make a request on your behalf, or to make a request over the phone, please call 818.991.3390. This online privacy notice provides the most current version of the CCPA notice and discloses the categories of PI we collect, sell and share for a business purpose.

This Notice is provided on behalf of: Journese.

The CCPA also requires that we disclose the categories of PI collected, sold and shared for a business or commercial purpose during the past 12 months. This disclosure is listed below.

Please note that certain personal information is exempt from the CCPA. For example, PI collected pursuant to a Federal law called the Gramm-Leach-Bliley Act or California’s Financial Information Privacy Act is exempt. As a result, insurance information would not be disclosed. Other exceptions include medical information and protected health information; PI used to generate a consumer report and PI under the Driver Privacy Protection Act. Additionally, employee and job applicant PI and business-to-business PI need not be disclosed at this time.

The disclosure includes a table listing the 11 categories of personal information required by the CCPA. Each category of PI is listed and associated with a letter (A-K) in the left column and further explained in the right column. For example, categories of information that are "identifiers," such as your name or driver’s license, are indicated as having been collected, sold or shared in the three subsequent tables when the "A" column has a "yes" in it.

Categories of Personal Information
A- Identifiers Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, SSN, driver’s license number, passport number or other similar identifiers.
B- Civil Code 1798.80 Information Information that identifies, relates to, describes, or is capable of being associated with, an individual or household, including, but not limited to:
  • name,
  • signature,
  • social security number,
  • physical characteristics or description,
  • address,
  • telephone number,
  • passport number,
  • driver's license or state identification card number,
  • insurance policy number,
  • education, employment, employment history,
  • bank account number,
  • credit card number, debit card number, or any other financial information,
  • medical information, or health insurance information.
  • "Personal information" does NOT include publicly available information that is lawfully made available to the public from federal, state, or local government records.
C- Characteristics Characteristics of protected classifications under California or federal law such as race, color, sex, age, national origin, disability, citizenship status, genetic information, ancestry, sexual orientation, gender identity or expression, religion, medical conditions, AIDS/HIV, marital status, military/vet status, political affiliations or activities, victims of domestic abuse and/or assault/stalking.
D- Commercial Information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E- Biometric Records used to uniquely identify a person including fingerprints, retinal scans, facial scans, signatures, handwriting analysis and voice pattern recognition.
F- Internet Activity Internet or other electronic network activity information, including but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application or advertisement.
G- Geolocation Used to identify an electronic device’s physical location, such as GPS coordinates.
H- Sensory Audio, electronic, visual, thermal, olfactory, or similar information.
I- Employment Related Professional or employment-related information such as job application, salary and job performance information.
J- Education Pertaining to school, grades or years attended.
K- Inferences Inferences drawn from any of the above identified information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

We would have collected or shared to third parties Personal Information (PI) as shown below
See above for the Category of PI definition for each column A-K
Category of PI A B C D E F G H I J K
Collected (Yes/No) YES YES YES YES NO NO NO NO NO NO* NO
Provided (Yes/No) YES YES YES YES NO NO NO NO NO NO NO

*While education related information may be collected from job applicants and employees, it is exempt from a CCPA request for PI collected and is not disclosed in this Notice.

If you requested a quote or purchased Journese Travel products or services, you would have provided your name, address, phone, date of birth, known traveler number and payment card information to us. If travel was purchased for another person, we would have collected similar information about them. We would also have your travel itinerary. (Categories A, B, C and D). Some of your itinerary components would have been provided to the third parties (e.g., airlines, hotels) providing certain services.

We have not sold any information to third parties.

Non-Personal and Aggregated Information Collected Automatically

When you visit our website, we log general data, such as your domain name, the name of the web page from which you entered our website, which pages you visit on our website, and how much time you spend on each page. We use this information to monitor and improve our website and for internal analysis. In particular, we use IP addresses to analyze trends, administer the website, and gather information for aggregate use. IP addresses are not linked to personally identifiable information.

Use of Cookies

Our website may use "cookies" to help personalize your online experience, such as recognizing your name when you revisit. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We will not share or sell non-aggregated information contained within cookies with any third party.

You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services, such as quoting a vacation or being automatically recognized as a registered user, function properly.

Personal Information You Provide

You can use our website without divulging any personally identifiable information including your email address. Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, for example when registering to log into our travel agent area. Journese uses such information collected to improve and customize the content you see, to provide the products, services or benefits you request, and to contact you about special promotions and new products. When you submit personal information to Journese.com, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in another country which may not provide privacy protections similar to those your country provides.

Journese does not rent, sell, or share personal information about you with third parties or nonaffiliated companies except to provide the products or services you've requested, or to comply with federal or state law or a request from federal or state legal authorities. To the extent third parties assist Journese in the provision of products or services, those third parties have no independent rights to the data.

If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending you an e-mail at the last e-mail address that you provided us and/or by posting notice of the changes with Journese.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect through this website.

Changes to this Privacy Policy

We will occasionally amend this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this policy to be informed of how we are committed to protecting your information and providing you with improved content on our website in order to enhance your online travel planning experience. By using the Journese.com web site, you signify your agreement with the terms of our Privacy Statement. If you have any questions about this Privacy Statement, please email privacy@pleasant.net

Effective Date: January 1, 2020

Distinguished Recognitions, Pleasant Holidays Family of Brands